FREQUENTLY ASKED QUESTIONS (FAQ)

No, there is no minimum order value in our online shop. From € 50.00 order value, the
Delivery also free of charge. The shipping costs are borne by the buyer under € 50,00.

For information on shipping costs and delivery times, see Shipping costs (please link)

We ship the packages by parcel shipping. For more information, see Shipping and
Delivery. (please link)

You can declare a cancellation of your contract by e-mail or by post. The statutory
the period of withdrawal set is 14 days from the day on which you or an authorised representative of
you, who is not the carrier, the goods (or the last goods of your order for several
partial deliveries). Please note the special rules of cancellation
among the Terms and Conditions.

In exceptional cases, the delivery may be damaged during delivery.
Please report the damage to the delivery driver if it is possible, or contact the
contact us to review this matter and send you a replacement delivery
Can.

If you do not receive your delivery, please contact us so that we can receive the delivery
can track.

The European Commission provides a platform for online dispute resolution (ODR). The
platform can be found at ://ec.europa.eu/consumers/odr/http

No! You can also order our products as a guest.

You can credit credit card (VISA, Mastercard), Maestro, Paypal, Instant Transfer or Klarna
pay for the desired goods. Cash payment is excluded.

If you cancel the contract, you will be charged for the cost of the order, including Delivery
after the return of the goods (within 30 days of return).

By clicking on the “Buy” button, you send a binding and paid
Order of the goods contained in the shopping cart. Confirmation of the order will be made by
Mail. The prices on the website are subject to THE statutory value added tax and are understood to be
plus shipping costs. According to the webshop, the prices shall apply at the time when the
order has been received by Käsebaron GmbH.

Please contact us so that we can check your order and check it as soon as possible
can send.

We are happy to be at your disposal!